Key Objectives

• Responsible for implementation of successful project delivery
• Responsible for booking and managing group hotel reservations and congress registrations, with careful monitoring of release schedules to ensure surplus mitigation
• Responsible for booking and managing ancillary reservations and associated requirements including: meeting rooms; catering, group dinners; transfers; audio visual; hostesses
• Adherence to all compliance and logistic defined processes and policies
• Responsible for defining, scheduling, and maintaining the logistic project plan and communication plan
• Responsible for managing client expectations, within budget
• Responsible for creating and effectively managing client budgets
• Management of all project constraints; including risk mitigation and opportunity realisation to provide assured successful project delivery
• Liaison with client stakeholders and external partners to fulfil project requirements 
• Manage and work closely with vendors and suppliers ensuring client requirements are prioritised and optimised and are achieved to time, compliance and quality
• Responsible for all project documentation configuration and control
• Management of on-site team to deliver successful congress logistics within demanding time constraints
• Work with Exhibit and Symposia Project Managers to align logistic project requirements and identify and realise synergistic cost reduction opportunities
• Act as an ambassador at all times, maintain highest level of professionalism, customer service, and relationship management